top of page

Buildings with Portals Function Better

In the dynamic landscape of property management, effective communication is paramount. The best way to engage with customers involves a strategic blend of methods that are both efficient and time-saving. Portals have emerged as indispensable tools, serving as interactive digital platforms for busy customers and property managers alike, fostering seamless communication and collaboration.

In a single block of flats, commercial office complex, or mixed-use scheme, various stakeholders such as property managers, residents, commercial tenants, on-site staff, and suppliers need to exchange information seamlessly, 24/7. Portals offer a solution by providing a platform accessible through smart devices, equipped with intuitive software. For example, a resident noticing a repair issue on-site can report it through the portal, receive an acknowledgment, and stay informed about its resolution. From the property manager's perspective, the portal serves as a centralized hub for issue reporting, allowing for efficient delegation of responsibilities.

In the 21st century, traditional communication methods prove inadequate for addressing the complexities of property management. Despite the ongoing digital transformation, many property managers and their customers still grapple with conventional communication methods. However, this need not be the case.

A smart portal goes beyond facilitating communication; it centralizes all the building's information in a secure and fully GDPR-compliant space. Occupiers, property managers, on-site staff, and contractors converge on a common platform, minimizing the risk of information loss in translation. When combined with a workflow element, a communications portal becomes a game-changer for managing agents. An issue reported by a resident seamlessly transitions through various stages, culminating in an invoice, all managed through a single portal.

For more information, reach out to ZapCondo, your trusted partner in property management technology.

0 views0 comments

Recent Posts

See All


bottom of page